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B

UNITED SERVICES AUTOMOBILE ASSOCIATION

Auto Insurance

Good

UNITED SERVICES AUTOMOBILE ASSOCIATION receives fewer complaints than the industry average.

Editorial opinion based on public regulator complaint data. Disclaimer · Methodology

Claim Score by State

Missouri

Missouri Department of Insurance · 2023 data

Good
B

California

California Department of Insurance · 2024 data

Average
C

Texas

Texas Department of Insurance · 2024 data

Poor
D

New York

New York Department of Financial Services · 2024 data

Excellent
A

Oregon

OR_DFR · 2024 data

Good
B

Michigan

MI_DIFS · 2024 data

Excellent
A

Kansas

Kansas Insurance Department · 2024 data

Average
C

South Carolina

SC_DOI · 2024 data

Poor
D

Colorado

Colorado Division of Insurance · 2024 data

Good
B

Illinois

Illinois Department of Insurance · 2024 data

Good
B

What does this mean?

Claim Score reflects how often this insurer was the subject of formal complaints filed with state regulators, relative to other companies. A higher letter grade means fewer complaints — and a better track record when customers actually need to use their coverage.

See full methodology →

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Grades shown on this page are editorial opinions derived solely from publicly available complaint data published by state insurance regulators. They are not statements of fact about UNITED SERVICES AUTOMOBILE ASSOCIATION's financial condition or overall quality, and do not constitute professional insurance advice. We have no commercial relationship with any insurer. Full disclaimer · How grades are calculated