Best Auto Insurance in Illinois
64 auto insurers ranked by formal complaint rates filed with state regulators. Lower complaints = better claims experience.
When drivers in Illinois file a claim after a crash or theft, the experience varies widely from one company to the next. The 64 auto insurers ranked below are graded solely on formal complaints filed against them with state insurance regulators, not on price, advertising, or paid customer surveys. A higher grade means a company drew proportionally fewer complaints about claim delays, underpayments, and denials than its competitors.
Across the 64 graded companies, the breakdown is 10 A grades, 17 B grades, 26 C grades, 7 D grades, and 4 F grades. AMERICAN FAMILY INSURANCE COMPANY, AMERICAN FAMILY MUTUAL INSURANCE COMPANY, S.I., and Erie Insurance Exchange post the strongest claims records in Illinois, each drawing fewer complaints than the industry average. At the other end, LOYA INSURANCE COMPANY and Auto Club Insurance Association draw complaints at well above the typical rate. Compare every rated insurer below before you buy or switch, and weigh these grades alongside price and coverage rather than in place of them.
AMERICAN FAMILY INSURANCE COMPANY
Data from 6 states
AMERICAN FAMILY MUTUAL INSURANCE COMPANY, S.I.
Data from 5 states
Erie Insurance Exchange
Data from 3 states
COUNTRY PREFERRED INSURANCE COMPANY
Data from 4 states
ECONOMY PREMIER ASSURANCE COMPANY
Data from 5 states
GREAT WEST CASUALTY COMPANY
Data from 5 states
LIBERTY SURPLUS INSURANCE CORPORATION, THE
Data from 4 states
Allmerica Financial Alliance Insurance Company
Data from 3 states
Artisan and Truckers Casualty Company
Data from 3 states
Country Mutual Insurance Company
Data from 2 states
Farmers Group Property and Casualty Insurance Company
Data from 5 states
GEICO Choice Insurance Company
Data from 8 states
GEICO SECURE INSURANCE COMPANY
Data from 7 states
Old Republic Insurance Company
Data from 5 states
PROGRESSIVE DIRECT INSURANCE COMPANY
Data from 7 states
SHELTER MUTUAL INSURANCE COMPANY
Data from 5 states
Standard Fire Insurance Company (The)
Data from 7 states
UNITED SERVICES AUTOMOBILE ASSOCIATION
Data from 10 states
STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANY
Data from 5 states
State National Insurance Company
Data from 8 states
GEICO CASUALTY COMPANY
Data from 5 states
SAFECO INSURANCE COMPANY OF ILLINOIS
Data from 6 states
Auto Owners Insurance Company
Data from 3 states
Northland Insurance Company
Data from 3 states
Progressive Universal Insurance Company
Data from 2 states
Progressive Northern Insurance Company
Data from 3 states
ENCOMPASS INSURANCE COMPANY
Data from 5 states
Allstate Property and Casualty Insurance Company
Data from 9 states
American Access Casualty Company
Data from 3 states
Elephant Insurance Company
Data from 3 states
First Acceptance Insurance Company
Data from 5 states
First Chicago Insurance Company
Data from 5 states
Founders Insurance Company
Data from 4 states
PERMANENT GENERAL ASSURANCE CORPORATION
Data from 8 states
Safe Auto Insurance Company
Data from 4 states
USAA CASUALTY INSURANCE COMPANY
Data from 11 states
USAA GENERAL INDEMNITY COMPANY
Data from 10 states
Zurich American Insurance Company
Data from 5 states
GEICO GENERAL INSURANCE COMPANY
Data from 9 states
Allstate Fire and Casualty Insurance Company
Data from 7 states
ESURANCE PROPERTY AND CASUALTY INSURANCE COMPANY
Data from 8 states
ALLSTATE INDEMNITY COMPANY
Data from 8 states
ALLSTATE NORTH AMERICAN INSURANCE COMPANY
Data from 6 states
AMERICAN FAMILY CONNECT PROPERTY AND CASUALTY INSURANCE COMPANY
Data from 10 states
COUNTRY CASUALTY INSURANCE COMPANY
Data from 4 states
ECONOMY PREFERRED INSURANCE COMPANY
Data from 4 states
LIBERTY MUTUAL FIRE INSURANCE COMPANY
Data from 9 states
BERKSHIRE HATHAWAY DIRECT INSURANCE COMPANY
Data from 5 states
Farmers Automobile Insurance Association (The)
Data from 2 states
Illinois Farmers Insurance Company
Data from 2 states
Integon Casualty Insurance Company
Data from 2 states
Stonegate Insurance Company
Data from 2 states
Unique Insurance Company
Data from 2 states
BRISTOL WEST INSURANCE COMPANY
Data from 6 states
Hartford Insurance Company Of The Southeast
Data from 6 states
LIBERTY MUTUAL PERSONAL INSURANCE COMPANY
Data from 7 states
MGA Insurance Company
Data from 7 states
ROOT INSURANCE COMPANY
Data from 7 states
LM GENERAL INSURANCE COMPANY
Data from 7 states
SAFEWAY INSURANCE COMPANY
Data from 3 states
American Freedom Insurance Company
Data from 2 states
Falcon Insurance Company
Data from 3 states
LOYA INSURANCE COMPANY
Data from 4 states
Auto Club Insurance Association
Data from 2 states
About these rankings
Grades are based on formal complaint data filed with state insurance regulators — not price, coverage options, or advertising spend. A companies receive far fewer complaints than the industry average; F companies receive far more. See full methodology →
Grades are editorial opinions based on public data. Not insurance advice. Disclaimer