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Best Auto Insurance in New York

69 auto insurers ranked by formal complaint rates filed with state regulators. Lower complaints = better claims experience.

When drivers in New York file a claim after a crash or theft, the experience varies widely from one company to the next. The 69 auto insurers ranked below are graded solely on formal complaints filed against them with state insurance regulators, not on price, advertising, or paid customer surveys. A higher grade means a company drew proportionally fewer complaints about claim delays, underpayments, and denials than its competitors.

Across the 69 graded companies, the breakdown is 17 A grades, 25 B grades, 23 C grades, and 4 D grades. HARTFORD FIRE INSURANCE COMPANY, ECONOMY PREMIER ASSURANCE COMPANY, and ENCOMPASS INSURANCE COMPANY OF AMERICA post the strongest claims records in New York, each drawing fewer complaints than the industry average. At the other end, INTEGON NATIONAL INSURANCE COMPANY and LM GENERAL INSURANCE COMPANY draw complaints at well above the typical rate. Compare every rated insurer below before you buy or switch, and weigh these grades alongside price and coverage rather than in place of them.

1
A

HARTFORD FIRE INSURANCE COMPANY

Data from 5 states

2
A

ECONOMY PREMIER ASSURANCE COMPANY

Data from 5 states

3
A

ENCOMPASS INSURANCE COMPANY OF AMERICA

Data from 5 states

4
A

FARMERS CASUALTY INSURANCE COMPANY

Data from 5 states

5
A

HARTFORD CASUALTY INSURANCE COMPANY

Data from 6 states

6
A

HARTFORD INSURANCE COMPANY OF THE MIDWEST

Data from 6 states

7
A

NATIONWIDE INSURANCE COMPANY OF AMERICA

Data from 7 states

8
A

NEW SOUTH INSURANCE COMPANY

Data from 3 states

9
A

UNITRIN SAFEGUARD INSURANCE COMPANY

Data from 4 states

10
A

UTICA MUTUAL INSURANCE COMPANY

Data from 4 states

11
A

TRAVELERS PERSONAL SECURITY INSURANCE COMPANY

Data from 3 states

12
A

Old Dominion Insurance Company

Data from 2 states

13
A

Allmerica Financial Alliance Insurance Company

Data from 3 states

14
A

Travelers Personal Insurance Company

Data from 2 states

15
A

American States Insurance Company

Data from 2 states

16
A

Travelers Commercial Insurance Company

Data from 5 states

17
A

Kemper Independence Insurance Company

Data from 2 states

18
B

Farmers Group Property and Casualty Insurance Company

Data from 5 states

19
B

National General Assurance Company

Data from 5 states

20
B

NATIONWIDE GENERAL INSURANCE COMPANY

Data from 6 states

21
B

PROGRESSIVE DIRECT INSURANCE COMPANY

Data from 7 states

22
B

SAFECO INSURANCE COMPANY OF INDIANA

Data from 3 states

23
B

Standard Fire Insurance Company (The)

Data from 7 states

24
B

CINCINNATI INSURANCE COMPANY (THE)

Data from 7 states

25
B

UNITED SERVICES AUTOMOBILE ASSOCIATION

Data from 10 states

26
B

ESSENTIA INSURANCE COMPANY

Data from 9 states

27
B

AMICA MUTUAL INSURANCE COMPANY

Data from 6 states

28
B

NATIONAL GENERAL INSURANCE COMPANY

Data from 8 states

29
B

HARTFORD UNDERWRITERS INSURANCE COMPANY

Data from 7 states

30
B

State National Insurance Company

Data from 8 states

31
B

PROGRESSIVE ADVANCED INSURANCE COMPANY

Data from 3 states

32
B

CHUBB NATIONAL INSURANCE COMPANY

Data from 4 states

33
B

GOVERNMENT EMPLOYEES INSURANCE COMPANY

Data from 8 states

34
B

PRIVILEGE UNDERWRITERS RECIPROCAL EXCHANGE

Data from 6 states

35
B

PROGRESSIVE MAX INSURANCE COMPANY

Data from 4 states

36
B

PROGRESSIVE NORTHWESTERN INSURANCE COMPANY

Data from 4 states

37
B

SENTINEL INSURANCE COMPANY, LIMITED.

Data from 5 states

38
B

Travelers Home and Marine Insurance Company (The)

Data from 6 states

39
B

NATIONAL LIABILITY AND FIRE INSURANCE COMPANY

Data from 4 states

40
B

CENTRAL MUTUAL INSURANCE COMPANY

Data from 4 states

41
B

Erie Insurance Company

Data from 3 states

42
B

Infinity Insurance Company

Data from 3 states

43
C

Allstate Property and Casualty Insurance Company

Data from 9 states

44
C

Encompass Indemnity Company

Data from 7 states

45
C

GARRISON PROPERTY AND CASUALTY INSURANCE COMPANY

Data from 8 states

46
C

GEICO INDEMNITY COMPANY

Data from 8 states

47
C

PERMANENT GENERAL ASSURANCE CORPORATION

Data from 8 states

48
C

State Farm Fire and Casualty Company

Data from 9 states

49
C

USAA CASUALTY INSURANCE COMPANY

Data from 11 states

50
C

USAA GENERAL INDEMNITY COMPANY

Data from 10 states

51
C

GEICO GENERAL INSURANCE COMPANY

Data from 9 states

52
C

PROGRESSIVE CASUALTY INSURANCE COMPANY

Data from 3 states

53
C

Allstate Fire and Casualty Insurance Company

Data from 7 states

54
C

ESURANCE PROPERTY AND CASUALTY INSURANCE COMPANY

Data from 8 states

55
C

ALLSTATE INDEMNITY COMPANY

Data from 8 states

56
C

AMERICAN BANKERS INSURANCE COMPANY OF FL

Data from 3 states

57
C

AMERICAN FAMILY CONNECT PROPERTY AND CASUALTY INSURANCE COMPANY

Data from 10 states

58
C

Farmers Property and Casualty Insurance Company

Data from 5 states

59
C

LIBERTY MUTUAL FIRE INSURANCE COMPANY

Data from 9 states

60
C

LIBERTY MUTUAL INSURANCE COMPANY

Data from 6 states

61
C

NATIONWIDE MUTUAL INSURANCE COMPANY

Data from 6 states

62
C

PHILADELPHIA INDEMNITY INSURANCE COMPANY

Data from 8 states

63
C

NATIONAL UNION FIRE INSURANCE COMPANY OF PITTSBURGH, PA.

Data from 6 states

64
C

Progressive Specialty Insurance Company

Data from 2 states

65
C

CSAA General Insurance Company

Data from 4 states

66
D

ALLSTATE INSURANCE COMPANY

Data from 8 states

67
D

Esurance Insurance Company

Data from 7 states

68
D

INTEGON NATIONAL INSURANCE COMPANY

Data from 9 states

69
D

LM GENERAL INSURANCE COMPANY

Data from 7 states

About these rankings

Grades are based on formal complaint data filed with state insurance regulators — not price, coverage options, or advertising spend. A companies receive far fewer complaints than the industry average; F companies receive far more. See full methodology →

Grades are editorial opinions based on public data. Not insurance advice. Disclaimer