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Best Auto Insurance in New York

69 auto insurers ranked by formal complaint rates filed with state regulators. Lower complaints = better claims experience.

When drivers in New York file a claim after a crash or theft, the experience varies widely from one company to the next. The 69 auto insurers ranked below are graded solely on formal complaints filed against them with state insurance regulators, not on price, advertising, or paid customer surveys. A higher grade means a company drew proportionally fewer complaints about claim delays, underpayments, and denials than its competitors.

Across the 69 graded companies, the breakdown is 17 A grades, 25 B grades, 23 C grades, and 4 D grades. HARTFORD FIRE INSURANCE COMPANY, ECONOMY PREMIER ASSURANCE COMPANY, and ENCOMPASS INSURANCE COMPANY OF AMERICA post the strongest claims records in New York, each drawing fewer complaints than the industry average. At the other end, INTEGON NATIONAL INSURANCE COMPANY and LM GENERAL INSURANCE COMPANY draw complaints at well above the typical rate. Compare every rated insurer below before you buy or switch, and weigh these grades alongside price and coverage rather than in place of them.

1
A

HARTFORD FIRE INSURANCE COMPANY

Data from 5 states

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2
A

ECONOMY PREMIER ASSURANCE COMPANY

Data from 5 states

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3
A

ENCOMPASS INSURANCE COMPANY OF AMERICA

Data from 5 states

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4
A

FARMERS CASUALTY INSURANCE COMPANY

Data from 5 states

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5
A

HARTFORD CASUALTY INSURANCE COMPANY

Data from 6 states

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6
A

HARTFORD INSURANCE COMPANY OF THE MIDWEST

Data from 6 states

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7
A

NATIONWIDE INSURANCE COMPANY OF AMERICA

Data from 7 states

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8
A

NEW SOUTH INSURANCE COMPANY

Data from 3 states

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9
A

UNITRIN SAFEGUARD INSURANCE COMPANY

Data from 4 states

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10
A

UTICA MUTUAL INSURANCE COMPANY

Data from 4 states

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11
A

TRAVELERS PERSONAL SECURITY INSURANCE COMPANY

Data from 3 states

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12
A

Old Dominion Insurance Company

Data from 2 states

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13
A

Allmerica Financial Alliance Insurance Company

Data from 3 states

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14
A

Travelers Personal Insurance Company

Data from 2 states

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15
A

American States Insurance Company

Data from 2 states

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16
A

Travelers Commercial Insurance Company

Data from 5 states

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17
A

Kemper Independence Insurance Company

Data from 2 states

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18
B

Farmers Group Property and Casualty Insurance Company

Data from 5 states

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19
B

National General Assurance Company

Data from 5 states

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20
B

NATIONWIDE GENERAL INSURANCE COMPANY

Data from 6 states

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21
B

PROGRESSIVE DIRECT INSURANCE COMPANY

Data from 7 states

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22
B

SAFECO INSURANCE COMPANY OF INDIANA

Data from 3 states

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23
B

Standard Fire Insurance Company (The)

Data from 7 states

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24
B

CINCINNATI INSURANCE COMPANY (THE)

Data from 7 states

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25
B

UNITED SERVICES AUTOMOBILE ASSOCIATION

Data from 10 states

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26
B

ESSENTIA INSURANCE COMPANY

Data from 9 states

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27
B

AMICA MUTUAL INSURANCE COMPANY

Data from 6 states

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28
B

NATIONAL GENERAL INSURANCE COMPANY

Data from 8 states

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29
B

HARTFORD UNDERWRITERS INSURANCE COMPANY

Data from 7 states

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30
B

State National Insurance Company

Data from 8 states

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31
B

PROGRESSIVE ADVANCED INSURANCE COMPANY

Data from 3 states

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32
B

CHUBB NATIONAL INSURANCE COMPANY

Data from 4 states

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33
B

GOVERNMENT EMPLOYEES INSURANCE COMPANY

Data from 8 states

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34
B

PRIVILEGE UNDERWRITERS RECIPROCAL EXCHANGE

Data from 6 states

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35
B

PROGRESSIVE MAX INSURANCE COMPANY

Data from 4 states

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36
B

PROGRESSIVE NORTHWESTERN INSURANCE COMPANY

Data from 4 states

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37
B

SENTINEL INSURANCE COMPANY, LIMITED.

Data from 5 states

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38
B

Travelers Home and Marine Insurance Company (The)

Data from 6 states

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39
B

NATIONAL LIABILITY AND FIRE INSURANCE COMPANY

Data from 4 states

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40
B

CENTRAL MUTUAL INSURANCE COMPANY

Data from 4 states

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41
B

Erie Insurance Company

Data from 3 states

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42
B

Infinity Insurance Company

Data from 3 states

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43
C

Allstate Property and Casualty Insurance Company

Data from 9 states

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44
C

Encompass Indemnity Company

Data from 7 states

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45
C

GARRISON PROPERTY AND CASUALTY INSURANCE COMPANY

Data from 8 states

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46
C

GEICO INDEMNITY COMPANY

Data from 8 states

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47
C

PERMANENT GENERAL ASSURANCE CORPORATION

Data from 8 states

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48
C

State Farm Fire and Casualty Company

Data from 9 states

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49
C

USAA CASUALTY INSURANCE COMPANY

Data from 11 states

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50
C

USAA GENERAL INDEMNITY COMPANY

Data from 10 states

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51
C

GEICO GENERAL INSURANCE COMPANY

Data from 9 states

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52
C

PROGRESSIVE CASUALTY INSURANCE COMPANY

Data from 3 states

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53
C

Allstate Fire and Casualty Insurance Company

Data from 7 states

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54
C

ESURANCE PROPERTY AND CASUALTY INSURANCE COMPANY

Data from 8 states

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55
C

ALLSTATE INDEMNITY COMPANY

Data from 8 states

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56
C

AMERICAN BANKERS INSURANCE COMPANY OF FL

Data from 3 states

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57
C

AMERICAN FAMILY CONNECT PROPERTY AND CASUALTY INSURANCE COMPANY

Data from 10 states

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58
C

Farmers Property and Casualty Insurance Company

Data from 5 states

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59
C

LIBERTY MUTUAL FIRE INSURANCE COMPANY

Data from 9 states

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60
C

LIBERTY MUTUAL INSURANCE COMPANY

Data from 6 states

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61
C

NATIONWIDE MUTUAL INSURANCE COMPANY

Data from 6 states

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62
C

PHILADELPHIA INDEMNITY INSURANCE COMPANY

Data from 8 states

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63
C

NATIONAL UNION FIRE INSURANCE COMPANY OF PITTSBURGH, PA.

Data from 6 states

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64
C

Progressive Specialty Insurance Company

Data from 2 states

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65
C

CSAA General Insurance Company

Data from 4 states

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66
D

ALLSTATE INSURANCE COMPANY

Data from 8 states

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67
D

Esurance Insurance Company

Data from 7 states

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68
D

INTEGON NATIONAL INSURANCE COMPANY

Data from 9 states

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69
D

LM GENERAL INSURANCE COMPANY

Data from 7 states

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About these rankings

Grades are based on formal complaint data filed with state insurance regulators — not price, coverage options, or advertising spend. A companies receive far fewer complaints than the industry average; F companies receive far more. See full methodology →

Grades are editorial opinions based on public data. Not insurance advice. Disclaimer