The Claim TruthThe Claim Truth
← Back to all insurers
B

JOHN HANCOCK LIFE INSURANCE COMPANY USA

Life Insurance

Good

JOHN HANCOCK LIFE INSURANCE COMPANY USA receives fewer complaints than the industry average.

Editorial opinion based on public regulator complaint data. Disclaimer · Methodology

Claim Score by State

Kansas

Kansas Insurance Department · 2024 data

Excellent
A

South Carolina

SC_DOI · 2024 data

Excellent
A

Indiana

Indiana Department of Insurance · 2024 data

Average
C

What does this mean?

Claim Score reflects how often this insurer was the subject of formal complaints filed with state regulators, relative to other companies. A higher letter grade means fewer complaints — and a better track record when customers actually need to use their coverage.

See full methodology →

Filed a claim with JOHN HANCOCK LIFE INSURANCE COMPANY USA?

Share your experience to help other consumers make better decisions.

Share My Experience

Grades shown on this page are editorial opinions derived solely from publicly available complaint data published by state insurance regulators. They are not statements of fact about JOHN HANCOCK LIFE INSURANCE COMPANY USA's financial condition or overall quality, and do not constitute professional insurance advice. We have no commercial relationship with any insurer. Full disclaimer · How grades are calculated