The Claim TruthThe Claim Truth
← All life insurers

Best Life Insurance in Illinois

41 life insurers ranked by formal complaint rates filed with state regulators. Lower complaints = better claims experience.

When policyholders and their families in Illinois file a claim, often at the worst possible time, the experience varies widely from one company to the next. The 41 life insurers ranked below are graded solely on formal complaints filed against them with state insurance regulators, not on price, advertising, or paid customer surveys. A higher grade means a company drew proportionally fewer complaints about claim delays, underpayments, and denials than its competitors.

Across the 41 graded companies, the breakdown is 3 A grades, 13 B grades, 20 C grades, 4 D grades, and 1 F grade. Allstate Insurance Company, NORTHWESTERN MUTUAL LIFE INSURANCE COMPANY (THE), and United Insurance Company of America post the strongest claims records in Illinois, each drawing fewer complaints than the industry average. At the other end, AMERICO FINANCIAL LIFE AND ANNUITY INSURANCE COMPANY and Transamerica Life Insurance Company draw complaints at well above the typical rate. Compare every rated insurer below before you buy or switch, and weigh these grades alongside price and coverage rather than in place of them.

1
A

Allstate Insurance Company

Data from 2 states

2
A

NORTHWESTERN MUTUAL LIFE INSURANCE COMPANY (THE)

Data from 7 states

3
A

United Insurance Company of America

Data from 6 states

4
B

COUNTRY LIFE INSURANCE COMPANY

Data from 5 states

5
B

EQUITABLE FINANCIAL LIFE INSURANCE COMPANY OF AMERICA

Data from 5 states

6
B

JOHN HANCOCK LIFE INSURANCE COMPANY (U.S.A.)

Data from 3 states

7
B

RELIASTAR LIFE INSURANCE COMPANY

Data from 6 states

8
B

SECURIAN LIFE INSURANCE COMPANY

Data from 5 states

9
B

United of Omaha Life Insurance Company

Data from 7 states

10
B

Talcott Resolution Life and Annuity Insurance Company

Data from 3 states

11
B

Pacific Life Insurance Company

Data from 7 states

12
B

State Farm Life Insurance Company

Data from 7 states

13
B

UNUM LIFE INSURANCE COMPANY OF AMERICA

Data from 5 states

14
B

WESTERN AND SOUTHERN LIFE INSURANCE COMPANY (THE)

Data from 3 states

15
B

New York Life Insurance Company

Data from 8 states

16
B

DEARBORN LIFE INSURANCE COMPANY

Data from 4 states

17
C

ALLIANZ LIFE INSURANCE COMPANY OF NORTH AMERICA

Data from 3 states

18
C

AMERICAN GENERAL LIFE INSURANCE COMPANY

Data from 4 states

19
C

CMFG LIFE INSURANCE COMPANY

Data from 6 states

20
C

COLONIAL PENN LIFE INSURANCE COMPANY

Data from 5 states

21
C

FARMERS NEW WORLD LIFE INSURANCE COMPANY

Data from 6 states

22
C

FIDELITY AND GUARANTY LIFE INSURANCE COMPANY

Data from 6 states

23
C

Primerica Life Insurance Company

Data from 7 states

24
C

Brighthouse Life Insurance Company

Data from 7 states

25
C

Combined Insurance Company of America

Data from 6 states

26
C

Everlake Life Insurance Company

Data from 7 states

27
C

GLOBE LIFE AND ACCIDENT INSURANCE COMPANY

Data from 7 states

28
C

HARTFORD LIFE AND ACCIDENT INSURANCE COMPANY

Data from 6 states

29
C

Lincoln Heritage Life Insurance Company

Data from 7 states

30
C

Lincoln National Life Insurance Company, The

Data from 8 states

31
C

Metropolitan Life Insurance Company

Data from 7 states

32
C

Metropolitan Tower Life Insurance Company

Data from 6 states

33
C

Protective Life Insurance Company

Data from 8 states

34
C

BANKERS LIFE AND CASUALTY COMPANY

Data from 6 states

35
C

Fidelity Life Association, A Legal Reserve Life Insurance Company

Data from 5 states

36
C

Wilcac Life Insurance Company

Data from 5 states

37
D

JACKSON NATIONAL LIFE INSURANCE COMPANY

Data from 6 states

38
D

American Income Life Insurance Company

Data from 7 states

39
D

PRUDENTIAL INSURANCE COMPANY OF AMERICA (THE)

Data from 7 states

40
D

AMERICO FINANCIAL LIFE AND ANNUITY INSURANCE COMPANY

Data from 5 states

41
F

Transamerica Life Insurance Company

Data from 8 states

About these rankings

Grades are based on formal complaint data filed with state insurance regulators. A companies receive far fewer complaints than the industry average; F companies receive far more. Many life insurers only appear in states that publish structured complaint data. See full methodology →

Grades are editorial opinions based on public data. Not insurance advice. Disclaimer